4 Feb. 2013
February 1, 2013
Dear valued customer,
On behalf of the Propex Infrastructure Solutions team, I would like to thank you for your continued loyalty and support. We are humbled and honored to be the #1 brand and will work diligently to remain your single source of concrete reinforcement fibers. We appreciate your business, and will always find ways to continue to provide you with the highest quality products and services our industry has to offer.
As you are aware, there have been a number of events that have directly and indirectly impacted our industry and economy, such as the rise in inflation, energy and health insurance costs, just to name a few. We have attempted to do our best in managing these internally through a series of increased plant efficiencies, cost down measures and other activities. At this point, we can no longer buffer our valued customers from these rising input costs and are forced to pass along a modest increase so we can maintain the same level of service and quality that you expect from Propex.
Effective February 18, 2013, we will implement a price increase of 5% on our full portfolio of concrete reinforcement fiber products. All orders must be received, confirmed via an order acknowledgement and shipped by 5:00 EST, Friday, February 15, 2013 to be invoiced at current pricing. Any confirmed orders placed prior to today’s date with confirmed ship dates will be honored at your current price. Any new orders received or shipped after February 15, 2013 will be invoiced at the new price. Propex reserves the right to limit quantities. Your Territory Business Manager or concrete sales representative is available to answer any questions you may have. Additionally, please feel free to contact the Fibermesh® Answer Line at any time by calling 800-214-2737 or via email at firstname.lastname@example.org.
It is our continued responsibility to set standards for best practices that will strengthen and grow our industry. Aligning yourself with an innovative global leader such as Propex during these times will assure your business a continued long term supply of high quality products and value for the markets we service together.
The Propex Brand Promise ensures you of our commitment to provide the highest quality products, technical expertise, exceptional customer service, and the broadest portfolio of solutions in the industry.
My sincere regards,
John W. Goers
Propex Infrastructure Solutions
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